Bitso has established itself as a leading cryptocurrency exchange in Latin America, offering access to 50+ cryptocurrencies with competitive trading fees—ranging from 0.04% to 0.25% for makers and 0.05% to 0.30% for takers in the USD market. Designed for both retail and institutional users, Bitso delivers a secure, compliant, and intuitive platform tailored to the financial ecosystems of Mexico, Brazil, Argentina, and Colombia.
With over 8 million global users and more than 3 billion international cryptocurrency transfers processed, Bitso continues to expand its footprint across LATAM. The exchange supports fiat deposits and withdrawals in multiple local currencies and offers value-added services such as an Earnings program on popular coins like USDT, ETH, ATOM, and USDC, as well as a crypto debit card (Bitso Card)—though it does not accept U.S.-based clients.
Company Overview and Regulatory Standing
Founded in January 2014 by Ben Peters, Daniel Vogel, and Pablo Gonzalez, BITSO SAPI de CV began as a Mexican startup with a mission to bring cryptocurrencies into the mainstream across Latin America. Under the leadership of CEO Daniel Vogel, Bitso has secured regulatory licenses in Mexico, Brazil, and Argentina, and notably became the first Latin American crypto firm licensed under the Distributed Ledger Technology (DLT) framework by the Gibraltar Financial Services Commission (GFSC).
This regulatory compliance reinforces Bitso’s commitment to transparency and security, positioning it as a trusted gateway for individuals and businesses navigating digital asset adoption in emerging markets.
Key Features of the Bitso Exchange
What sets Bitso apart from other crypto exchanges? Here’s a breakdown of its core offerings:
- 8 million+ users worldwide
- 1,700+ corporate clients
- Multi-currency support: MXN, BRL, ARS, COP, DAI, USDC
- Spot trading only (no futures or margin)
- Maximum leverage: 1:1
- Minimum trade size: $10
- Security: 2FA, multi-signature wallets, Proof of Reserve, and Coincover insurance
- Customer support: 24/7 live chat and ticketing system
- Native token: None
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User Levels and Market-Specific Trading Fees
Bitso operates across eight distinct trading markets, each with volume-based user levels and corresponding fee structures. Higher trading volumes unlock lower fees—a common incentive model designed to reward active traders.
USD (USDC) Market
- 11 user tiers (from $0 to $30M+ in volume)
- Maker fees: 0.04% – 0.25%
- Taker fees: 0.05% – 0.30%
BTC Market
- 10 levels (up to 950+ BTC traded)
- Maker fees: 0.05% – 0.075%
- Taker fees: 0.065% – 0.098%
Local Fiat Markets (MXN, BRL, ARS, COP)
Each local currency market offers tiered pricing:
- MXN: Maker fees from 0.10%, Taker from 0.13%
- BRL: Maker fees from 0.08%, Taker from 0.15%
- ARS: Maker fees from 0.10%, Taker from 0.15%
- COP: Maker fees from 0.12%, Taker from 0.17%
These localized fee models reflect Bitso’s deep integration into regional economies.
USDT Market Fee Structure
| Trading Volume (USDT) | Maker Fee | Taker Fee |
|---|---|---|
| < 500,000 | 0.095% | 0.099% |
| > 5,000,000 | 0.069% | 0.080% |
| > 20,000,000 | 0.040% | 0.050% |
Crypto deposits are free; withdrawal costs vary by asset.
Supported Cryptocurrencies and Categories
Bitso lists over 50 major cryptocurrencies, categorized into:
- Stablecoins: USDT, USDC, DAI
- Smart Contract Platforms: ETH, ADA
- Web3 & Infrastructure: ATOM, LINK
- Gaming & Metaverse: APE, GALA
- High-Yield Assets: DOT, SOL
This curated selection focuses on liquidity, utility, and regulatory compliance—ideal for beginners and intermediate investors.
Trading Options: Spot Only
Unlike platforms offering derivatives, Bitso currently supports spot trading only through its advanced Alpha Pro interface, which integrates real-time TradingView charts and order types like limit, stop-loss, and stop-limit orders.
While the absence of futures or leveraged trading may deter advanced traders seeking high-risk strategies, it benefits newcomers by reducing exposure to volatile instruments.
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Registration and KYC Process
To use Bitso, users must:
- Be at least 18 years old
- Provide a valid ID (passport or driver’s license)
- Submit proof of address (utility bill or bank statement)
- Operate within permitted jurisdictions
The registration process is straightforward:
- Visit the official site and click “Start Now”
- Enter name, email, and password
- Verify email and phone number
- Complete KYC verification to unlock full functionality
Mobile Apps: Bitso vs. Bitso Alpha
Bitso offers two mobile applications:
- Bitso App: Ideal for buying/selling crypto with simple UI
- Bitso Alpha: For active traders with advanced charting tools and order execution
Available on:
- Android (Bitso & Alpha)
- iOS (Bitso & Alpha)
Both apps support biometric login, portfolio tracking, and instant transactions.
Security Measures
Security is a top priority at Bitso:
- Licensed custody and trading operations via GFSC
- Insurance-backed protection via Coincover
- Two-factor authentication (2FA)
- Multi-signature wallet architecture
- Regular Proof of Reserve audits
To date, Bitso has reported no confirmed security breaches.
Deposit and Withdrawal Methods
Supported fiat currencies:
- Mexican Pesos (SPEI)
- Brazilian Reais (PIX/TED)
- Argentinian Pesos (COELSA)
- Colombian Pesos (Bank Transfer)
All fiat transactions via Bitso Transfer are free. Crypto deposits are also free; withdrawals incur network-based fees.
Earnings Program: Passive Income on Crypto
Users can earn yields on select holdings via the Earnings service, featuring:
- No activation fees
- Up to 18.2% annual percentage yield (APY)
- Support for: ATOM, ADA, USDT, SOL, DOT, ETH, USDC
This feature enables users to grow their portfolios without active trading.
Geographic Availability and Restrictions
Bitso serves users globally but restricts access in 33 jurisdictions, including:
- United States
- China
- Russia
- Iran
- Venezuela
- Sudan
- North Korea
Compliance with local laws shapes its availability.
Customer Support Experience
Support options include:
- 24/7 live chat
- Ticket submission system
Notably absent are direct email contacts or physical office details—limiting outreach for some users.
Frequently Asked Questions (FAQ)
Q: Does Bitso allow U.S. customers?
A: No. Bitso does not accept users from the United States due to regulatory restrictions.
Q: Is there a native token on Bitso?
A: No. Bitso does not have a proprietary cryptocurrency or exchange token.
Q: Can I trade futures or use leverage on Bitso?
A: No. The platform supports spot trading only with a maximum leverage of 1:1.
Q: How do I start earning interest on my crypto?
A: Activate the Earnings program in your account dashboard—available for seven supported coins with yields up to 18.2% APY.
Q: Are there deposit fees on Bitso?
A: No. Both crypto and fiat deposits are free of charge.
Q: What makes Bitso different from global exchanges like Binance?
A: Bitso specializes in LATAM markets with localized fiat on-ramps, regulatory compliance in key countries, and user-friendly tools for first-time crypto adopters.
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