Crypto.com has emerged as one of the leading platforms for trading digital assets, offering users access to over 250 cryptocurrencies and support for 20 fiat currencies through its intuitive mobile app. Known for competitive fees and robust security protocols, it's a preferred choice among both novice and experienced crypto investors. However, many users encounter confusion when it comes to withdrawing funds — especially since direct fiat withdrawals aren't currently supported.
If you're looking to move your assets out of Crypto.com, whether in cryptocurrency or U.S. dollars, understanding the correct process is essential. This guide breaks down everything you need to know about how to withdraw from Crypto.com, including step-by-step instructions, processing times, transfer options, and tips for avoiding common pitfalls.
Understanding Withdrawal Options on Crypto.com
Before initiating any withdrawal, ensure your account is verified at the Starter level or higher. Without verification, withdrawal capabilities are restricted.
Crypto.com offers two main types of withdrawals:
- Crypto withdrawals – Transfer digital assets to your Crypto.com exchange wallet or an external crypto wallet.
- Fiat withdrawals – Move U.S. dollars (USD) to a linked bank account via ACH or wire transfer (after selling your crypto).
It’s important to note: You cannot directly withdraw fiat currency without first converting your crypto holdings into USD within the app.
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How To Withdraw Cryptocurrency From Crypto.com
Withdrawing crypto is straightforward once your account is verified. Follow these steps:
- Open the Crypto.com app and log in.
- Tap on the "Wallet" section.
- Select the cryptocurrency you wish to withdraw (e.g., Bitcoin, Ethereum).
- Tap "Withdraw".
Choose your destination:
- Crypto.com Exchange Wallet (instant transfer)
- External Wallet (requires wallet address)
- Enter the amount and double-check all details.
- Confirm the transaction using your security method (e.g., 2FA).
When withdrawing to an external wallet, always verify the recipient address carefully. Blockchain transactions are irreversible — sending funds to the wrong address could result in permanent loss.
Processing time for external crypto withdrawals typically ranges from 2 to 3 hours, depending on network congestion and confirmation requirements.
How To Withdraw Fiat Money From Crypto.com
Since direct fiat withdrawals aren’t supported, you must first sell your cryptocurrency for USD within the app. Here’s how:
- Go to the "Trade" section in the app.
- Select the cryptocurrency you want to sell.
- Choose USD as the trading pair.
- Enter the amount and execute the sale.
- The proceeds will be deposited into your Crypto.com USD fiat wallet.
Once funds are in your USD wallet, you can initiate a bank transfer:
ACH Transfer
- Minimum amount: $20
- Processing time: 3–5 business days
- Fees: None charged by Crypto.com (your bank may apply fees)
Wire Transfer
- Minimum amount: $1,000
- Processing time: 1–2 business days
- Fees: No fee from Crypto.com, but intermediary banks may charge
Ensure your bank account is already linked in the app under the "Fiat Wallet" settings before initiating transfers.
When Will Your Funds Be Available?
Understanding timing helps avoid unnecessary stress:
| Action | Estimated Time |
|---|---|
| Crypto to Crypto.com Wallet | Instant |
| Crypto to External Wallet | 2–3 hours |
| Selling Crypto for USD | Immediate (market-dependent) |
| ACH Deposit to Bank | 3–5 business days |
| Wire Transfer to Bank | 1–2 business days |
While crypto transfers are near-instant within the Crypto.com ecosystem, external movements depend on blockchain confirmations and network load. Similarly, fiat transfers rely on traditional banking systems, which operate on business days.
Can You Cancel a Withdrawal?
Once a withdrawal is confirmed — especially for cryptocurrency — it cannot be canceled automatically. Blockchain transactions are final upon confirmation.
For fiat transfers:
- ACH transfers may be reversible within a short window (usually 24 hours), depending on bank policies.
- Wire transfers are typically irreversible once initiated.
If you need help canceling or recovering funds, contact Crypto.com customer support immediately through the app’s live chat feature. Response times are generally fast, but resolution depends on the nature of the transaction.
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Frequently Asked Questions (FAQ)
Can I withdraw money from Crypto.com to my bank account?
Yes, but not directly. You must first sell your cryptocurrency for USD in the app, then transfer the balance to your U.S. bank account via ACH or wire transfer.
Why can’t I withdraw fiat from Crypto.com?
Crypto.com does not currently support direct fiat withdrawals. All cash-outs require converting crypto to USD first, which is then sent to a linked bank account.
Are there fees for withdrawing from Crypto.com?
Crypto.com does not charge fees for ACH or wire transfers. However, external wallets may incur network fees for crypto withdrawals, and your bank might charge incoming transfer fees.
How long does it take to get money from Crypto.com to my bank?
ACH transfers take 3–5 business days; wire transfers take 1–2 business days. Processing begins only after your crypto sale settles.
What should I do if I sent crypto to the wrong wallet?
Act quickly. Contact Crypto.com support through the app, though recovery is unlikely since blockchain transactions are irreversible.
Is there a minimum withdrawal amount?
Yes. For ACH transfers, the minimum is $20; for wire transfers, it’s $1,000. Crypto withdrawal minimums vary by coin and network.
Final Tips for Safe and Efficient Withdrawals
- Always double-check wallet addresses and transfer amounts before confirming.
- Enable two-factor authentication (2FA) to protect your account.
- Monitor network conditions — high congestion can delay crypto confirmations.
- Keep records of all transactions for tax and tracking purposes.
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By following this comprehensive guide, you can confidently navigate the Crypto.com withdrawal process, whether you're moving digital assets or converting them into spendable U.S. dollars. Always stay informed, verify every step, and use secure methods to protect your investments.