The digital asset landscape in Brazil continues to evolve, and OKX is taking significant steps to better serve its growing community. As part of a strategic enhancement, OKX Brazil is updating its terms of service and transitioning users to a dedicated local entity: OKX Serviços Digitais LTDA. This move marks a major milestone in delivering a more seamless, compliant, and user-centric experience tailored specifically for Brazilian residents.
With this transition, users gain access to a platform optimized for the local market — featuring native customer support, seamless BRL deposits and withdrawals, and improved regulatory alignment. This upgrade not only strengthens security and compliance but also enhances the overall usability of the platform for everyday digital asset management.
What’s Changing?
The core of this update revolves around the migration of Brazilian users to a locally registered entity. This ensures adherence to Brazilian financial regulations while offering faster transactions and localized support. As part of this shift, there are several important actions users must take before the migration deadline to ensure uninterrupted access and full control over their assets.
Token Availability and Management
One of the key changes involves token availability. Not all tokens supported on the global OKX platform will be immediately available through the Brazilian entity. To avoid disruptions:
- Convert unavailable tokens into supported ones before migration.
- Withdraw any unsupported tokens to an external wallet.
👉 Discover which digital assets are supported in Brazil and plan your next move.
If no action is taken, tokens not listed under the local entity will be frozen post-migration. While frozen assets can still be withdrawn to an external wallet, they will no longer be tradable or usable within the local platform. To view the full list of supported cryptocurrencies, users are encouraged to consult the official OKX Brazil asset page.
Account Settings and Compliance Requirements
To complete the transition smoothly, users must also adjust their account configurations:
- Set all trading accounts and subaccounts to "No Margin" mode.
- Complete identity verification (KYC) by the date specified in the official email sent to your registered address.
Failure to meet these requirements will result in account restrictions. However, it’s important to note that even if your account is frozen, you will always retain access to withdraw your funds safely.
Close Active Positions and Redeem Funds
Before the migration, ensure all active financial commitments are settled:
- Close margin positions, including perpetuals, futures, and options.
Redeem funds from any active Grow products such as:
- Earn
- Loan
- Jumpstart
Leaving positions open or funds locked in earning products may delay your migration process or impact your ability to manage assets during the transition period.
Why This Matters for Brazilian Users
This update isn't just about compliance — it's about building a better future for digital asset adoption in Brazil. By establishing a local legal entity, OKX strengthens its commitment to:
- Regulatory compliance with Brazilian financial authorities.
- Faster BRL transactions, reducing dependency on international banking channels.
- 24/7 Portuguese-speaking customer support, ensuring timely assistance when needed.
- Enhanced security protocols aligned with local data protection standards.
These improvements reflect a broader trend in the crypto industry: global platforms adapting to local ecosystems to deliver more reliable and trustworthy services.
👉 Start preparing your account today and stay ahead of the transition.
Frequently Asked Questions (FAQ)
What is OKX Serviços Digitais LTDA?
It is the officially registered Brazilian entity of OKX, designed to serve local users with full compliance to national regulations. This allows for BRL-based transactions, local customer support, and improved service reliability.
How do I know if a token is supported in Brazil?
You can check the complete list of available digital assets on the official OKX Brazil help center. Only tokens listed there will remain fully functional after migration.
What happens if I don’t convert or withdraw unsupported tokens?
Unsupported tokens will be frozen and can only be withdrawn to an external wallet after migration. They will no longer be tradable on the local platform.
Can I still use margin trading after the update?
No. All trading accounts must be set to “No Margin” mode before migration. Margin, futures, perpetuals, and options trading are not available under the local entity at this time.
Will my funds be safe during this transition?
Absolutely. Your assets remain secure throughout the process. Even if your account is restricted, you retain full access to withdraw your funds at any time.
Do I need to re-verify my identity?
If you haven’t completed KYC or were selected for additional verification, yes — you must finish identity verification by the deadline provided in your email to avoid account restrictions.
Looking Ahead: A More Integrated Digital Future
This transition represents more than a technical update — it's a step toward deeper integration into Brazil’s financial ecosystem. As digital asset adoption grows across Latin America, platforms like OKX are investing in infrastructure that bridges global innovation with local needs.
By focusing on compliance, usability, and customer support, OKX Brazil aims to empower users with tools that are not only powerful but also safe and easy to use.
👉 Stay informed and ensure your account is ready for the future of crypto in Brazil.
Final Steps Before Migration
To ensure a smooth transition:
- Review your current holdings and identify any unsupported tokens.
- Convert or withdraw those tokens promptly.
- Close all margin and derivatives positions.
- Redeem funds from Earn, Loan, or Jumpstart products.
- Update trading accounts to “No Margin” mode.
- Complete identity verification before the deadline.
Taking these steps now will help you avoid service interruptions and maintain full control over your digital assets.
The evolution of OKX in Brazil reflects a growing commitment to transparency, accessibility, and long-term user success. By aligning with local standards while maintaining global excellence, OKX continues to position itself as a trusted partner in the digital asset journey — now more than ever, right here in Brazil.