The following Terms of Service (referred to as “Terms”) form a legally binding agreement between you (“User,” “you”) and the OKX Platform (as defined below). By accessing or using the OKX Platform—including its website, application programming interface (API), mobile applications, or any associated services—you agree to have read, understood, and accepted these Terms in full. Please review them carefully.
These Terms govern your use of the OKX Platform and all related services (collectively, “Services”). Depending on your jurisdiction of residence or registration date, the applicable service provider may vary. The term “OKX” refers to one of the following entities: OKX Bahamas FinTech Company Limited, OKX Hong Kong FinTech Company Limited, OKX Brazil, OKX Singapore, or Aux Cayes FinTech Co. Ltd., as applicable.
1. Introduction
1.1 Access and Acceptance
By clicking “Create Account,” visiting the platform, or using any Service, you acknowledge that you have read and agree to be bound by these Terms, including any updates or modifications. We may provide access to trading tools, APIs, digital asset custody, and other functionalities.
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1.2 Binding Agreement
Your continued use constitutes acceptance of these Terms. If you do not agree, you must not access or use the Services.
1.3 Amendments
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting with an updated “Last Updated” date. Continued use after such changes implies acceptance.
1.4 Communication
All formal notices will be delivered electronically (e.g., email or in-app notifications) unless otherwise required by law. Communications are in English, which prevails over any translated versions.
2. Eligibility and Prohibited Use
2.1 User Requirements
To use the Services:
- You must be at least 18 years old.
- If acting for a legal entity, you confirm it is validly existing and you are authorized to bind it.
- You are not subject to economic sanctions or listed on any terrorism financing watchlist (e.g., UN Consolidated List).
- You are not restricted from accessing financial services under applicable laws.
We may request certification of compliance at any time.
2.2 Jurisdictional Limitations
Not all Services are available in every market. Availability may change based on regulatory developments.
2.3 Independent Use
Your access to the OKX Platform must be voluntary and independent—free from external direction.
3. Prohibited Businesses
The following activities are strictly prohibited when using our Services:
- Unlicensed money transmission or shell banking
- Adult content, pornography, or prostitution services
- Fraudulent marketing or false advertising
- Religious organizations
- Illegal weapons sales (firearms, explosives, etc.)
- Controlled substances or drug paraphernalia
- Gambling or casino-like activities
- Money laundering, Ponzi schemes, or pyramid structures
- Copyright infringement or counterfeit goods
- Market manipulation (e.g., wash trading, front-running)
- Transactions involving darknet markets
- Any activity violating local or international laws
If we suspect involvement in prohibited businesses, we may suspend or terminate your account without notice and report to authorities.
4. Description of Services
4.1 Core Functionality
We offer an online platform for users to trade digital assets and derivatives where permitted. Users may withdraw assets at any time, subject to balance requirements and applicable regulations.
4.2 Trading Features
Available services include:
- Order matching based on price-time priority
- Margin trading (subject to risk assessments and leverage limits)
Margin products carry high risk—losses may exceed deposited collateral.
4.3 Related Party Trading
Affiliated entities may trade on the platform as principals. Your orders may execute against these parties. There is no obligation for OKX to act solely in your interest.
4.4 Asset Pooling
User digital assets may be pooled for operational efficiency. These are not protected by deposit insurance schemes. In case of insolvency, recovery may be partial.
4.5 Technical Limitations
While we strive for accuracy and uptime, we do not guarantee uninterrupted access due to risks like:
- System failures
- Cyberattacks
- Force majeure events (natural disasters, pandemics)
We assume no liability for losses arising from service interruptions beyond our control.
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5. Trading on the OKX Platform
5.1 Order Execution
You may place buy/sell orders only if your account holds sufficient funds to cover the transaction and fees.
5.2 Irreversibility of Trades
Once executed, trades cannot be reversed. While rare exceptions exist (e.g., regulatory intervention), reversal is not a right.
5.3 Risk of Delays
Execution delays may occur due to network congestion or technical issues. OKX is not liable for resulting losses.
5.4 Suspension of Access
We may suspend your account or reject orders if we suspect violations of law or these Terms.
6. Risk Statement
Digital asset trading involves significant risks:
| Risk Category | Key Points |
|---|---|
| Market Volatility | Prices can fluctuate dramatically in short periods; losses can exceed initial investment. |
| No Intrinsic Value | Digital assets lack backing by governments or physical commodities. |
| Liquidity Risk | Thinly traded assets may be difficult to sell at desired prices. |
| Technology Risks | Hacks, bugs, forks, and 51% attacks can compromise value and security. |
| Regulatory Uncertainty | Laws are evolving; new regulations could limit access or convertibility. |
| Leverage Dangers | Margin trading amplifies both gains and losses—liquidation risks are real. |
OKX provides execution-only services and offers no financial advice. You are solely responsible for assessing suitability based on your risk tolerance and experience.
Frequently Asked Questions
Q: Are my digital assets insured?
A: No. Deposited assets are not covered by deposit protection schemes like FDIC or SIPC.
Q: Can I reverse a mistaken transfer?
A: Generally, no. Digital asset transactions are irreversible. Always verify wallet addresses before sending.
Q: What happens if OKX suspends my account?
A: We may freeze access if suspicious activity is detected. You’ll need to contact support for resolution.
Q: Do I own the private keys to my assets?
A: On centralized accounts, OKX manages custody—but you retain beneficial ownership unless otherwise stated.
Q: How does margin trading work?
A: It allows leveraged positions using borrowed funds. However, adverse price moves can trigger automatic liquidation.
Q: Is customer support available 24/7?
A: Yes, support is accessible via the OKX Platform for urgent inquiries and technical assistance.
7. Account Management
7.1 Registration & Verification
Accurate personal information is required during signup, including government ID and proof of address. Keep details updated.
7.2 Security Responsibilities
You are solely responsible for protecting login credentials, API keys, and passwords. Notify us immediately of unauthorized access.
7.3 Account Closure
You may request closure anytime. All open orders must be canceled and assets withdrawn first. Outstanding fees must be settled.
8. Intellectual Property
All rights to the OKX Platform’s software, branding, and technology remain with us. You receive a limited, non-transferable license to use the Services for personal purposes only.
9. User Obligations
You agree not to:
- Register multiple accounts
- Share login details
- Use automated bots without permission
- Engage in fraudulent behavior
Violations may result in account suspension or legal action.
10. Fees and Charges
Transaction fees apply and may change without notice. Fees are automatically deducted from your account unless otherwise agreed.
Failure to pay fees may lead to service interruption or account termination.
11. Service Changes and Termination
We reserve the right to:
- Modify or discontinue Services
- Suspend or terminate accounts
- Interrupt operations for maintenance or security
No liability is assumed for such actions taken in good faith.
12. Unclaimed Property
Accounts inactive for 12 months or more may be subject to unclaimed property rules:
- Assets may be liquidated into fiat currency
- Funds reported to authorities per local laws
- Costs deducted before remittance
In case of death, a verified fiduciary may claim assets.
13. Compliance with Local Laws
You are responsible for:
- Understanding tax obligations
- Reporting income from digital asset transactions
- Complying with anti-money laundering (AML) regulations
We cooperate with global regulators and may disclose user data when legally required.
14. Privacy Policy
For details on data collection, usage, and sharing practices, please refer to our Privacy Policy on the OKX Platform.
15. Limitation of Liability
Exclusions
We are not liable for:
- Indirect, consequential, or punitive damages
- Losses from third-party actions
- Market fluctuations or asset devaluation
Liability is capped at the lesser of:
- The value of the disputed asset at the time of claim
- Total assets in your account
Exceptions apply only in cases of fraud, gross negligence, or personal injury.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales.
Disputes will follow this process:
- Mediation: Initiated through the Hong Kong International Arbitration Centre (HKIAC).
- Arbitration: If unresolved within 90 days, binding arbitration under HKIAC rules.
- Seat: Hong Kong; proceedings conducted in English.
This agreement waives class-action claims and requires individual arbitration.
Core Keywords
digital asset trading, margin trading risks, cryptocurrency exchange terms, user eligibility requirements, trading platform security, decentralized finance compliance, asset pooling disclosure