Verifying your identity is a crucial step when using digital asset platforms. Known as Know Your Customer (KYC), this process helps ensure security, compliance, and access to higher-tier services. Most platforms offer multiple verification levels—typically Standard, Advanced, and Pro—each unlocking greater functionality and withdrawal limits. This guide walks you through completing personal identity verification across all levels, with clear steps and essential tips.
Whether you're new to crypto or expanding your trading capabilities, understanding the KYC process can save time and prevent delays. Below, we break down each verification stage: Identity Proof (POI), Identity Assessment, Proof of Address (POA), and Enhanced Due Diligence (EDD).
👉 Discover how secure identity verification unlocks advanced trading features
Understanding KYC Levels: Standard, Advanced, and Pro
Most cryptocurrency exchanges classify KYC into three progressive tiers:
- Standard KYC: Requires basic identity verification.
- Advanced KYC: Adds proof of residential address.
- Pro KYC: Involves enhanced due diligence, including financial background checks.
Each level increases your transaction limits and access to premium services such as higher leverage, OTC trading, and exclusive financial products.
Note: Non-EEA (European Economic Area) and EEA residents may face different requirements. Always confirm your region’s specific rules before starting.
| Verification Level | Required Documents |
|---|---|
| Standard | Identity Proof (POI), Identity Assessment |
| Advanced | Proof of Address (POA) |
| Pro | Enhanced Due Diligence (EDD) |
Some regions may require additional documentation based on local regulations. For business account verification, refer to official guidelines for corporate KYC procedures.
Step-by-Step Guide to Completing Personal KYC
Step 1: Access the Verification Section
Log in to your account and navigate to the verification center:
- Click the profile icon in the top-left corner → Settings → Identity Verification, or
- Locate the "Verify Now" button on your dashboard.
Step 2: Select Your Country of Residence
Choose your current country and region carefully. This selection affects which documents are accepted and the overall verification flow. Changing your registered location after submission may trigger re-verification.
Once confirmed, proceed to the appropriate verification level based on your needs.
Identity Proof (POI): Verify Who You Are
This is the foundation of Standard KYC.
Step 1: Start Verification
Click "Verify", then select your nationality and country of residence.
Step 2: Submit Government-Issued ID and Facial Recognition
You’ll be prompted to:
- Upload a valid government-issued ID (e.g., passport, driver’s license, national ID card).
- Complete a live facial recognition check by taking a selfie.
Ensure your document is:
- Clear and legible
- Not expired
- Fully visible (no cropped edges)
- Free from glare or shadows
Troubleshooting Tip: If you’re unable to access the facial recognition screen after multiple attempts, it may be due to:
- Invalid or blurry document uploads
- Too many rapid retries within a short period
Wait at least 30 minutes before retrying. If issues persist, contact customer support through the official help center.
👉 Learn how facial recognition enhances security while speeding up verification
Identity Assessment: Confirm Your Details
After submitting your ID and completing facial verification, the system usually performs an automatic identity assessment.
However, some users may be required to fill out an additional questionnaire covering:
- Full legal name
- Date of birth
- Current address
- Occupation or source of funds
Important: All information must be accurate and consistent with your submitted documents. False or misleading data can result in failed verification or account restrictions.
Once approved, you’ll see a verified badge in your account dashboard. You can now deposit funds and begin trading immediately.
Warning: Users who fail the identity assessment are ineligible for Standard KYC and cannot access services requiring verified status.
For more details, consult the platform’s Individual KYC FAQ section.
Proof of Address (POA): Upgrade to Advanced KYC
To increase withdrawal limits and unlock advanced features, complete Advanced KYC by submitting proof of address.
How to Submit POA
Go to the Verification Center and click "Verify" under the Address Proof section. Note: You must complete Standard KYC before proceeding.
Accepted documents include:
- Recent utility bills (electricity, water, gas)
- Bank or credit card statements
- Official government correspondence
- Residential registration certificates
Requirements:
- Document must show your full name and physical address
- Issued within the last three months
- Clear and unaltered (no screenshots or edited files)
Documents older than 90 days will be rejected.
After successful verification, your withdrawal limits will be upgraded accordingly.
You can review your submitted information anytime via the Identity Verification page. To view sensitive details, you may need to enter a two-factor authentication code (e.g., Google Authenticator).
If any discrepancies arise, submit a support case for review.
Enhanced Due Diligence (EDD): Achieve Pro KYC Status
Pro-level verification is designed for high-volume traders and institutional users seeking maximum access.
How to Complete EDD
Click "Verify" in the Pro KYC section and provide the following:
- Detailed personal information via an extended questionnaire
- Income source documentation (e.g., salary slips, tax returns, investment statements)
- Employment or business ownership proof
EDD ensures compliance with anti-money laundering (AML) regulations and helps platforms assess risk profiles accurately.
Note: Even after completing EDD, you might occasionally be asked to submit additional documents during large withdrawals or fiat transactions. This is standard practice for security and regulatory compliance.
Completing Pro KYC often unlocks:
- Higher daily withdrawal caps
- Priority customer support
- Access to derivatives, staking, and lending products
👉 See how Pro-level verification supports high-volume crypto trading
Frequently Asked Questions (FAQ)
Q: How long does KYC take to complete?
A: Standard verification typically takes a few minutes to 24 hours. Advanced and Pro levels may take up to 3–5 business days depending on document quality and review volume.
Q: Can I change my verified country later?
A: Changing your country of residence may require re-verification and could involve additional checks. It’s best to select the correct location from the start.
Q: Why was my document rejected?
A: Common reasons include expired IDs, blurry images, cropped corners, mismatched names, or outdated address proofs. Always double-check requirements before uploading.
Q: Do I need to re-verify periodically?
A: Some platforms require periodic re-verification for security or regulatory updates. You’ll be notified if action is needed.
Q: Is my personal data safe during KYC?
A: Reputable platforms use encryption and strict privacy policies to protect your data. Never share verification links or codes with others.
Q: Can I have multiple accounts verified?
A: Most platforms allow only one verified personal account per individual. Attempting to create duplicates may lead to suspension.
By following these steps, you can smoothly complete your identity verification at any level—Standard, Advanced, or Pro—and gain full access to digital asset services. Remember to keep your documents updated and information accurate to avoid delays.
With secure and verified access, you're ready to explore the evolving world of cryptocurrency with confidence.