Verifying your identity is a crucial step when using any digital asset platform, and OKX makes it simple to confirm your personal details across both mobile and desktop interfaces. Whether you're new to the platform or managing multiple accounts, knowing how to check your verified identity information ensures transparency, security, and compliance with KYC (Know Your Customer) protocols.
In this guide, we’ll walk you through the steps to view your verified identity on both the OKX app and web platform, explain what information is visible, and offer tips for resolving common concerns. We’ll also touch on best practices for account management and security.
Why Identity Verification Matters on OKX
Before diving into the steps, it’s important to understand why identity verification is required. OKX, like most regulated cryptocurrency exchanges, follows strict anti-money laundering (AML) and KYC policies. These measures help protect users and maintain platform integrity.
When you complete identity verification, you gain access to enhanced features such as:
- Higher withdrawal limits
- Expanded trading options
- Reduced transaction fees
- Eligibility for exclusive promotions
The verification process links your government-issued ID—such as a passport or national ID card—to a single OKX account. Importantly, each document can only be used to verify one account, preventing misuse and ensuring authenticity.
How to Check Verified Identity on the OKX App
If you're using the OKX mobile application, checking your verified identity is straightforward.
Step-by-Step Instructions:
- Log in to your OKX account via the official app.
- Tap the profile icon in the top-left corner of the screen.
- Navigate to Identity Verification or KYC Center from the menu.
- Here, you’ll see your current verification level (e.g., Level 1 or Level 2).
Click on the verified identity section to view:
- Full name on file
- Type of ID used (e.g., passport, ID card)
- Partially masked ID number (for privacy)
- Verification status (approved, pending, or rejected)
This information confirms which identity document is linked to your account and helps prevent accidental re-verification attempts with the same ID.
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How to View Identity Details on the OKX Web Platform
For desktop users, the process is nearly identical but accessed through a slightly different navigation path.
Step-by-Step Instructions:
- Log in to your OKX web account.
- Hover over or click your profile icon in the top-right corner.
- Select Identity Verification from the dropdown menu.
You’ll be directed to the KYC dashboard where you can:
- Review your current verification tier
- See the name and ID type associated with your account
- View partial identification numbers for confirmation
Just like on the app, this section allows you to verify that your credentials are correctly linked and alerts you if any action is needed—such as document renewal or re-submission due to expiration.
Common Questions About Identity Verification on OKX
To help clarify common concerns, here are some frequently asked questions:
Q1: Can I use the same ID for more than one OKX account?
No. Each government-issued ID can only be used to verify one OKX account. Attempting to reuse an ID will result in rejection during the verification process.
Q2: What should I do if I forget which account I verified?
If you're unsure which email or phone number is tied to your verified identity, you can contact OKX customer support and provide the ID number (with sensitive digits hidden). Their team can assist in identifying the correct account.
Q3: Is my personal information safe on OKX?
Yes. OKX employs advanced encryption and data protection protocols to safeguard user information. Personal documents are stored securely and never shared with third parties without consent.
Q4: Can I change my verified name after submission?
Generally, no. The name on your OKX account must match your official ID exactly. If there’s a legal name change, you may need to submit supporting documentation through customer service.
Q5: What happens if my verification expires?
Some IDs have expiration dates. If yours expires, OKX may restrict certain features until you upload a valid, updated document.
Q6: Does viewing my identity info affect my account status?
No. Simply reviewing your verified details does not trigger any changes or flags on your account.
Tips for Managing Your Verified Account
- Keep records: Screenshot or note down key details like your verification date and ID type.
- Avoid duplicates: Don’t attempt to verify multiple accounts with the same ID—it won’t work and may delay processing.
- Update early: If your ID is close to expiring, renew it proactively to avoid service interruptions.
- Use strong security: Enable two-factor authentication (2FA) to protect your verified account from unauthorized access.
👉 Secure your digital future by verifying your identity with confidence and ease.
Final Thoughts: Stay Informed, Stay Secure
Checking your verified identity on OKX is a quick and essential practice for every user. Whether you're troubleshooting login issues, managing assets, or preparing for large transactions, having clear visibility into your KYC status empowers you to act with confidence.
Both the mobile app and web platform offer intuitive access to your personal verification data, ensuring you're always in control. By following best practices and understanding the rules around single-ID usage, you can avoid common pitfalls and make the most of everything OKX has to offer.
Remember: Your identity is valuable—protect it, verify it correctly, and use trusted platforms that prioritize security and transparency.
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